Rugged computers for field service
Today’s field service technicians can handle complex tasks such as navigation, barcode scanning, data collection, and communication directly from a single rugged mobile device.
Modern, all-in-one rugged computers are sturdy enough to take anywhere and powerful enough to manage industry software programs and large amounts of data, allowing field service representatives to easily check and schedule service orders, communicate with coworkers and clients, navigate to job sites, and send and receive real-time status updates.
Large, sunlight-readable displays and rugged specifications make ultra-rugged PDAs and tablets ideal computers for field service, whether docked in a vehicle, mounted in a holster or carried in your hand. These handhelds can survive repeated drops, strong vibrations, extreme temperatures, and dust and water exposure, and their batteries last all day so your work can go on uninterrupted.
Enter data with finger taps and gestures, physical keypads, a built-in camera or a barcode scanner to easily store information about an appointment or site visit. You won’t have to re-enter this data later — just sync it to your office server over the cloud, and your coworkers and supervisors will have access to it immediately. Thanks to built-in GPS, you can also send real-time location information or identify optimal service routes, saving time and fuel costs.
Field service techs are using handheld PDAs and tablets in many ways.
Handheld rugged computers for field workers
Ultra-rugged tablets and PDAs assist field technicians and engineers with a wide variety of tasks — including scheduling, inventory management, data collection, invoicing and communication — thanks to powerful computing and reliable, sturdy construction.
HVAC
Handheld computers help heating and cooling technicians manage work orders, keep track of parts, communicate with customers and supervisors, record digital signatures when work is finished, and even print invoices on site. Reliable rugged devices can perform data collection and communication tasks in a variety of environments — from outdoors to crawlspaces and attics.
Public utilities
Water, electric, natural gas and sanitation utilities manage huge amounts of information related to employees, customers and regulations. Field service technicians are tasked with scheduling and providing services and repairs in a timely, efficient manner. Rugged handheld devices help utility workers save time, maximize productivity and resources, and track data for regulatory requirements without added labor.
Maintenance and repair
Handheld computers allow maintenance and repair providers to easily and accurately track inventory, manage fieldwork, monitor vehicles and send and receive order status updates. These versatile devices help conserve valuable resources while improving productivity.
With the help of Handheld’s Algiz 7 and Algiz 10X rugged tablets, Azima DLI, a Massachusetts, U.S.-based predictive maintenance provider, is offering a new type of data collection product for its clients — a rugged, mobile solution that’s safer to use, more reliable in tough environments and easier to update when new technologies emerge.
Read the full customer solution: More affordable industrial maintenance
Telecommunications
Outdoor work requires true ruggedness, and ultra-rugged PDAs and tablets deliver reliability and efficiency in any challenging environment. Telecom service techs can mount devices in their vehicles or carry them in hand to navigate to work sites, track work orders, enter data and communicate job status.
GIS contractors are using Handheld’s Nautiz X8 rugged data collector to record utility pole measurements for telecommunications companies — and as a result, they’re improving efficiency, saving significant time, and increasing profits.
Read the full customer solution: Data collection for telecom companies
