We don’t ask for your Personal Information unless we truly need it, for example when you are actively asking for product support, quote on a specific product, want to get in touch with one of our resellers or any other scenario when we need your Personal Information to support your request.
It is our goal to be as clear and transparent as possible about what information we collect, use and share, so that you can make choices about how it is being used. If you want, you can set your browser to block all cookies. However, if your cookies are disabled the user experience may be crippled as some of our features require cookies to work.
Personal Information and Online Privacy
We may process your Personal Information for carefully considered and specific purposes which are in our and in your Legitimate Interest. Learn More about how we work for compliance with the General Data Protection Regulation (GDPR).
We DO NOT, and will NEVER, sell personal information for the intents and purposes of the California Consumer Privacy Act (CCPA). Learn more how we work with CCPA since January 1, 2020.
Information We Collect
We may collect personally identifiable information about you, such as your name, phone number and email address, when you choose to fill out a form on our site, and if you choose to purchase a product from us, become a partner or ask us for a reseller for our products.
Storage and Processing
Your information may be stored and processed by Handheld Group AB, our subsidiaries and/or partners (resellers).
How we protect Your Information
Handheld Group AB is concerned with protecting your privacy and data, and we use a couple of different techniques to keep the data safe, for example, we encrypt all data transferred via our website using secure socket layer technology (HTTPS/SSL). We also never store any Personal Information locally. We use a third-party cloud service to keep everything as safe as possible. But no method of transmission over the internet or method of electronic storage is 100% secure. Therefore we cannot guarantee its absolute security, but we can guarantee that if there, against all odds, are a breach of our systems you will be notified within 72-hours.
Handheld Group AB complies with the new EU General Data Protection Regulation (GDPR)
Want to learn more about how we work for compliance: Read the Handheld GDPR Policy.
We may use a variety of methods, including ”cookies” to collect information.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can read more about cookies here: allaboutcookies.org
Cookies generally improve your user experience, letting you navigate pages efficiently, remembering your preferences and help to ensure that the advertisements you see online are more relevant to you and your interests.
Analytics and Tracking Tools
We use analytic tools and other third-party technologies, such as Google to collect non-personal information in the form of various usage and user metrics when you use our website. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information.
We use your information, including Personal Information, behavioral metrics, and other non-personally identifiable information to operate, provide, improve, and maintain our website, to prevent abuse and fraud, to personalize and display advertisements and other content for you, and for other administrative and internal business purposes.
Online Advertising and Remarketing
We use your information, including Personal Information, behavioral metrics, geo-location data, demographic data, and marketing preferences to personalize and display advertisements and other content for you.
You can set preferences for how Google advertises to you at any time by using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Information about Albacross Processing of Personal data
We have a genuine and legitimate reason to the processing of personal data on the behalf of Albacross Nordic AB (“Albacross”).
Information collected from cookies set in your device that qualify as personal data will be processed by Albacross, a company offering lead identification and ad targeting services with offices in Stockholm and Krakow. Please see below for full contact details.
The purpose for the processing of the personal data is that it enables Albacross to improve a service rendered to us and our website (e.g “Lead Generation” service), by adding data to their database about companies.
The data that is collected and used by Albacross to achieve this purpose is information about the IP-address from which you visited our website, and technical information that enables Albacross to tell apart different visitors from the same IP-address. Albacross stores the domain from form input in order to correlate the IP-address with your employer.
You may at any time withdraw your consent to this processing. Such withdrawal may be made either by contacting us or by contacting Albacross directly.
Communication and Requests
We use your information, including Personal Information to provide you with customer support and product quotations, respond to user requests, send newsletters and updates, send special offers and advertisements, seek you opinion and feedback, and connect users to Handheld’s website and products.
Data Integrity and Purpose Limitation
We may allow you to share links to content with users of various third-party services (e.g. social networks, search and other sharing services). When sharing links using one of these third-party services, if you are not already logged in to the third-party service, you will need to supply login credentials for it. If you are not a registered user of the third-party service, you will need to register an account for it. You are then supplying registration and/or login credentials directly to that third-party service, and NOT to Handheld.
Sharing Data with our Resellers and Partners
To be able to satisfy your request we may share your information with our Resellers and Business Partners for the purposes described in this policy. To the extent that these entities have access to your information, they will follow privacy practices no less protective than the practices described in our own Policy, to the extent allowed by law.