Handheld launches new website prioritizing user experience

Press Release
31 October 2019

[Lidköping, Sweden, October 31, 2019.] Handheld Group, a leading supplier of rugged mobile computers, today announced the launch of its new website, redesigned for ease of use. The website uses analytics data to provide a more intuitive and satisfying user experience for Handheld customers and resellers.

The main benefits of Handheld’s new website include:

Easier navigation. The data-driven design, drawing on insights from behavior analytics, specifically meets the online behaviors of Handheld’s customers. As a result, it’s faster, more streamlined and easier to navigate.

Improved search. New, robust search functionality makes it easy to find content, including tech specifications, product images, manuals, company news, service and support resources, and much more.

Mobile first. The new website was built using a “mobile first” approach to provide a smooth and fully functional experience for all devices and browsers.

Online accessory catalog. The new website features a full catalog of all Handheld rugged computer accessories and can easily be viewed online, downloaded or printed.

Partner benefits. The website’s Partner Portal now features easier and faster navigation with enhanced security and encryption features, providing easy and safe access to helpful resources and personalized partner account management.

“We place a very high value on providing easy online access to information and support,” says Daniel Gren, Handheld’s e-Marketing Manager. “By redesigning our website based on analytics data, we are able to provide the helpful, intuitive website experience our customers desire.

“Our redesigned website is a key component of our digital transformation roadmap. This new platform is strong and extremely flexible, positioning Handheld to keep developing cutting-edge digital services and providing unmatched support to our customers and partner network.”

About Handheld

Handheld Group is a manufacturer of rugged mobile computers, tablets and handhelds. Handheld and its partners worldwide deliver complete mobility solutions to businesses in industries such as logistics, geomatics, forestry, public transportation, utilities, construction, maintenance, mining, military and security. The Handheld Group of Sweden has subsidiaries in Finland, the U.K., the Netherlands, Italy, Germany, Switzerland, Australia and the USA. 

Media Contacts

Sofia Löfblad
Marketing Director, Handheld Group
s.lofblad@handheldgroup.com
+46 510 54 71 70

Amy Urban
Marketing Director, Handheld US
a.urban@handheld-us.com
541-752-0319

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