Privacy Policy

Last modified: Aug 28, 2018 

Your privacy is very important to us. It’s our policy to respect your privacy regarding any of the information we may collect while you visit our website. Therefore we encourage you to read this Privacy Policy that describes how Handheld and it’s subsidiaries collect, use and disclose data obtained through our website.

We don’t ask for your Personal Information unless we truly need it, for example when you are actively asking for product support, quote on a specific product, want to get in touch with one of our resellers or any other scenario when we need your Personal Information to support your request.

Your continued use of our sites or any other content covered by this Privacy Policy constitutes your acceptance and agreement (that you have read and understood) to this Privacy Policy.

It is our goal to be as clear and transparant as possible about what information we collect, use and share, so that you can make choices about how it is being used. If you want, you can set your browser to block all cookies. However, if your cookies are disabled the user experience may be crippled as some of our features require cookies to work.

Personal Information and Online Privacy

We may process your Personal Information for carefully considered and specific purposes which are in our and in yours Legitimate Interest. Learn More about how we work for compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personally identifiable information about you, such as your name, phone number and email address, when you choose to fill out a form on our site, and if you choose to purchase a product from us, become a partner or ask us for a reseller for our products.

Storage and Processing

Your information may be stored and processed by Handheld Group AB, our subsidiaries and/or partners (resellers).

How we protect Your Information

Handheld Group AB is concerned with protecting your privacy and data, and we use a couple of different techniques to keep the data safe, for example: we encrypt all data transferred via our website using secure socket layer technology (HTTPS/SSL). We also never store any Personal Information locally. We use a third-party cloud service to keep everything as safe as possible. But no method of transmission over the internet or method of electronic storage is 100% secure. Therefore we cannot guarantee its absolute security, but we can guarantee that if there, against all odds, are a breach of our systems you will be notified within 72-hours.

Handheld Group AB complies with the new EU General Data Protection Regulation (GDPR

Want to learn more of how we work for compliance: Read the Handheld GDPR Policy.


We may use a variety of methods, including ”cookies” to collect information.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recoqnize a user’s device. You can read more about cookies here:

Cookies generally improve your user experience, letting you navigate pages efficiently, remembering your preferences and help to ensure that the advertisements you see online are more relevant to you and your interests.

Handheld does not require that you accept cookies. You may also withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings. However, some functionality on our site may be disabled if you decline cookies.

Analytics & Tracking Tools

We use analytic tools and other third-party technologies, such as Google to collect non-personal information in the form of various usage and user metrics when you use our website. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information.

We use your information, including Personal Information, behavioral metrics, and other non-personally identifiable information to operate, provide, improve, and maintain our website, to prevent abuse and fraud, to personalize and display advertisements and other content for you, and for other administrative and internal business purposes.

• You may opt-out of Google Analytics at any time by visiting: Google Analytics opt-out page.
• If you want to access or want to delete your end user data, you can do that by visiting: My Activity.

Online Advertising & Remarketing

This website uses the Google Adwords remarketing service to advertise on third party websites (including Google) to previous visitors of our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search result page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visit to Handheld’s website. Of course, any data collected will be used in accordance with our own Privacy Policy and Google’s Privacy Policy.

We use your information, including Personal Information, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you.

You can set preferences for how Google advertises to you at any time by using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Information about Albacross processing of personal data

We have a genuine and legitimate reason to the processing of personal data on the behalf of Albacross Nordic AB (“Albacross”).

Information collected from cookies set in your device that qualify as personal data will be processed by Albacross, a company offering lead identification and ad targeting services with offices in Stockholm and Krakow. Please see below for full contact details.

The purpose for the processing of the personal data is that it enables Albacross to improve a service rendered to us and our website (e.g “Lead Generation” service), by adding data to their database about companies.

The data that is collected and used by Albacross to achieve this purpose is information about the IP-address from which you visited our website, and technical information that enables Albacross to tell apart different visitors from the same IP-address. Albacross stores the domain from form input in order to correlate the IP-address with your employer.

You may at any time withdraw your consent to this processing. Such withdrawal may be made either by contacting us, or by contacting Albacross directly.

Albacross Nordic AB
Companyreg. no 556942-7338
Kungsgatan 26
111 35 Stockholm, Sweden -

Communication and requests

We use your information, including Personal Information to provide you with customer support and product quotations, respond to user requests, send newsletters and updates, send special offers and advertisements, seek you opinion and feedback, and connect users to Handheld’s website and products.

Data Integrity and Purpose Limitation

We collect and use Personal Information in accordance with this Privacy Policy and only for the limited relevant purpose stated in this Privacy Policy and/or at the time we request such Personal Information from our users, or for such purposes to which a user may otherwise consent. We DO NOT share our users Personal Information in a way that is incompatible with the purposes for which such Personal Information was requested and authorized for use by us. We retain Personal Information for no longer than is commercially useful to carry out our business purposes, or as we belive may be legally required. Handheld takes responsable steps to ensure that the Personal Information is reliable for its intended use, accurate, complete and current.

Sharing Features

We may allow you to share links to content with users of various third-party services (e.g. social networks, search and other sharing services). When sharing links using one of these third-party services, if you are not already logged in to the third-party service, you will need to supply login credentials for it. If you are not a registered user of the third-party service, you will need to register an account for it. You are then supplying registration and/or login credentials directly to that third-party service, and NOT to Handheld.

Sharing Data with our Resellers & Partners

To be able to satisfy your request we may share your information with our Resellers and Business Partners for the purposes described in this policy. To the extent that these entities have access to your information, they will follow privacy practices no less protective than the practices described in our own Policy, to the extent allowed by law.

Changes and Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If we do, we will update the date at the top of the Privacy Policy. If we make material changes to how we use Personal Information, we will attempt to notify you of the change and to give you the opportunity to exercise choices as to how your Personal Information is used. We will always post the updated Privacy Policy on all the affected sites.

We encourage you to review this Privacy Policy periodically to stay informed about our collection, use and disclousure of Personal Information. Your continued use of our site or any other content covered by this Privacy Policy constitutes your agreement to this Privacy Policy and any updates.

Contact Us

Handheld Group AB
Kinnegatan 17a
531 33 Lidköping

Phone: +46 (0)510 54 71 70

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.