WMDC does not work after applying the Creator update

Support Article No. 22996
Latest updated: 5/4/2017

ISSUE:

The Windows 10 Creator update on your Windows 10 computer changed some internal Windows services which causes the Windows Mobile Device Center to not work anymore.
This applies to  computers running Windows 10 with Windows Version 1703 (OS build 15063.0.)

WARNING:

Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your Windows Operating System. Always make a backup of the Windows Registry before you modify any settings.

RESOLUTION:

This issue can be solved by changing some values in the registry.
To add the appropriate keys to the registry, open the command line as an administrator and run these two commands:

  • REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
  • REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

If you are not comfortable with editing the registry or running command line options, you can download the file below, unarchive the file, right click on wmdc.reg and select merge. 

You will be asked it if you would like to merge this file to the registry, select yes. 
Registry Warning 1

 You will then be notified that the addition/ modification to the registry was successful:
Registry Add 2

After you have completed either option listed above, reboot your PC and the Windows Mobile Device Center will connect on your PC running Windows 10.