Hard Reset (factory default settings)

Support Article No. 2206
Latest updated: 8/12/2014


Remember to backup your data before upgrading as it will wipe out all the existing data on the device.


  1. Switch on the device with Power Key.
  2. Press and hold down the Scan Key.
  3. Press Reset Key shortly.
  4. Keep pressing Scan Key until the Mode menu appears:
  5. Enter “*123#” to enter the Boot Loader menu:
  6. Press “3” to select “3: FACTORY DEFAULT”.
  7. Now device performs Hard Reset.