WiFi Roaming issue

Support Article No. 20408
Latest updated: 11/4/2016

Description

There can roaming issues within a WiFi network with the same SSID.
For example, if roaming from one AP to another takes more then 30 seconds.

Solution

  1. On the Nautiz, open "PWC".
  2. Click tab "Setting", choose "Control 802.11d", choose "Disable" and click button "Save".
    Confirm upcoming message box with "OK" and then the unit will reboot automatically.
  3. Open "PWC" again.
  4. Click tab "Setting", choose "Control 802.11h", choose "Disable" and click button "Save".
    Confirm upcoming message box with "OK" and then the unit will reboot automatically.

  5. Done.

Note

Make sure, that latest operating system (OS, Kernel) is installed on the unit.