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NAUTIZ X4 rugged barcode scanner streamlines access control for ticketed events

Finland’s largest domestic ticket retailer, Tiketti, is improving access control with the Nautiz X4 rugged handheld and barcode scanner.

CHALLENGE

Streamline access control at large concert venues while maintaining accuracy. 

SOLUTION

Employ the Nautiz X4 rugged handheld and barcode scanner to read ticket data quickly and reliably in any environment. 

RESULT

Improved service and customer experience with a reliable, efficient ticket inspection and customer registration process.

When crowds gather to watch their favorite musicians perform, the excitement is palpable — but nothing stifles the mood faster than long wait times and inefficient, error-riddled access systems. Finland’s largest ticket retailer, Tiketti, is improving access control with the Nautiz X4 rugged handheld and barcode scanner. Inspectors use the ticket scanner in a range of venues, from dark nightclubs to outdoor music festivals, providing smoother ticket inspection and faster event access for customers. Finland’s largest ticket retailer, Tiketti, is improving access control with the Nautiz X4

Tiketti, Service Provider of the Year winner at Finland’s Music & Media industry awards for three consecutive years, provides event organization services including ticket sales, marketing, access control and accreditation. Tiketti’s ProTiketti mobile access control system facilitates efficient ticket inspection and customer registration processes for Finland’s largest concert venues, including Ruisrock Festival, a weekend-long event that requires 100,000 tickets to be scanned. 

ProTiketti runs on the Nautiz X4 from Handheld Group. Finnish IT solutions supplier Elkome Systems Oy chose this small, fully rugged handheld computer for its reliability in tough outdoor and industrial environments. The Nautiz X4 is waterproof and sealed against sand and dust. It features a long-life battery that can be changed out without powering down the unit. And the Nautiz X4’s built-in barcode scanner is sturdy and reliable, allowing tickets to be read in any environment. 

“The ticket scanner reads tickets in the dim conditions of restaurant entrances as well as in the bright sunshine at festivals, and inspection of electronic tickets on smartphone screens has been problem-free,” says Olli Kataikko, Tiketti’s IT coordinator. Rugged barcode scanner reading tickets on Ruisrock Festival

In addition to ticket inspection, the rugged handheld’s fast processor powers real-time attendance tracking and robust post-event reporting through ProTiketti. Internet connection is never an issue, thanks to a SIM card slot and integrated mobile network connectivity. 

“Tiketti has many years of experience with event access control, and we have tested handheld devices from many manufacturers. They may offer similar features, but the Nautiz X4 ticket scanner has convinced us with its reliability,” Kataikko says.

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